Privacy Policy

Welcome to Lumify360, a product of 360factors.

360factors is committed to respecting the privacy of our customers and users. We ensure that your business and personal privacy are respected at all times and develop technology that gives you a secure online experience. As a condition of using Lumify360 products and services, you consent to the terms of the Online Privacy Policy, as it may be updated from time to time.

This privacy statement applies to all 360factors-owned websites and domains, including Lumify360. This privacy statement covers personally identifiable information, data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity.

Billing and personal information is encrypted whenever transmitted or received online. Your personal and official information is accessible only to staff, agents, or contractors of 360factors. To protect the security of information supplied, all employees and businesses are provided user names and passwords to access customer/user information.

Information Recorded and Used

Personal Information: During the registration process, the types of personal information you provide to us may include, name, address, phone, fax, email address, birth date, username and password, billing information, transaction, and credit card information.

When you browse the Lumify360 website, you do so anonymously. We log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there for research purposes. But we do not link your IP address to any personal information unless you have logged in to our website or products. Like many other commercial web sites, the Lumify360 web site may use a standard technology called a “cookie” to collect information about how you use the site. Please go to “Use of Cookies” below for more information.

Contents of your Account: Our customers use our online software/platform to analyze and manage their business’s internal operations. The information you provide will include—but will not be limited to—business information, emails, employee information, regulatory requirements, risks, internal documents and files, and other internal and/or confidential information used within the business that you upload into our software.

Information Sharing

Personal Information: We never sell or rent your personal information to anyone. Lumify360.com may disclose your personal information if required to do so by law (for example, a subpoena) or regulation, or in good faith to

(a) comply with legal processes served on the site,
(b) protect the rights and property of 360factors,
(c) where our records indicate fraudulent activity or other deceptive practices that a governmental agency should be made aware of, or
(d) where your communication suggests possible harm to others.

When you register on the website, 360factors will not share your personal information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above. We use personal information to reply to inquiries, handle complaints, provide operational notices, keep records up to date to notify you via periodic e-mails of technical service issues, specials, promotional offers, or other related product/service information. Your information may be shared with agents, employees, or contractors of 360factors for the purpose of performing service for 360factors.

We may send you emails, newsletters, and promotional materials for our products and services. You can opt out of receiving these communications at any time.

Data Collection: We may need to share your data with our affiliates, resellers, service providers, and business partners solely to provide services to you and our other customers. The purposes for which we may disclose your Personal Information or data to our service providers may include—but will not be limited to—data storage, database management, web analytics, and payment processing. These service providers are authorized to use your data only as necessary to provide these services to us. In such cases, 360factors will also ensure that affiliates, resellers, service providers, and business partners comply with this Privacy Policy Statement and adopt appropriate confidentiality and security measures.

360factors will never share any data that has been provided without removing any personally identifiable information. While you allow us to use the information we receive about you, you always own all of your information. We might use your data internally after removing all personal identifying information pertaining to you and aggregate data from different sources to evaluate evolving trends. This may be done to enable our technology platform to learn, analyze, and predict risks and performance metrics better, helping our customers enhance their business processes.

This includes statistical analysis, evolving trends, and pooling of common data types or documents.

Internet Commerce

The online registration at Lumify360 is designed to give you options concerning the privacy of your credit card information, name, address, e-mail, and any other information you provide to us. 360factors is committed to data security with respect to information collected on our website. We offer the industry-standard security measures available through your browser’s SSL encryption. If at any time you would like to make a purchase but do not want to provide your credit card information online, you may contact a customer service representative over the telephone.

Third-Party Website Links

Our website may contain links to third-party websites, including our partners and affiliates. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

Security of your Personal Information

360factors uses industry standards to strictly protect your personal information and data. We protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under the conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.

We use SSL encryption when collecting or transferring sensitive data such as credit cards and personal information. Credit card numbers are only used to process payments and are not used for other purposes. Our efforts to prevent credit card fraud help protect your financial data security.

Please note that we do our utmost to implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security measure is completely secure, and we cannot guarantee the absolute security of your information.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.

Access to Your Information and Data

We will provide you with the means to ensure that your information and data are correct and current. You may review and update this information anytime by logging into your account.

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

You may also request the deletion of your personal information, subject to certain legal exceptions.

Use of Cookies

Our website is not set up to track, collect, or distribute personal information. It does generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal research purposes only. The statistics contain no personal information and cannot be used to gather such information.

The Lumify360 website uses “cookies” to help personalize your online experience. A cookie is a text file placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Lumify360 services or websites you visit.

Privacy Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date.

Problems or Complaints with Lumify360 Privacy Policy

We value your comments and opinions. If you have questions, comments, or a complaint about compliance with this privacy policy, contact us at support@360factors.com